Please know that in an endeavor to maintain high levels of customer service, we ship promptly. If you change your mind, you are thus advised to attempt your cancellation as soon as possible after placing your order.
We are unable to cancel orders which have already been shipped. You may return unused, unopened items at your cost.
If you have not received a shipment confirmation email from us, it is likely that your order has not been shipped. Please check your junk mail folder to ensure that an email from us has not landed there. We will be happy to cancel unshipped orders. Please email us at firstname.lastname@example.org to attempt your cancellation.