Privacy Policy

WE ARE COMMITTED TO ENSURING YOUR PRIVACY

Your privacy is important to us. In order to ensure the integrity of your information, prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We can confidently guarantee your security because of the measures we have put in place—please read below.

YOUR PAYMENT

We offer checkout via Google Checkout. Google offers you advanced encryption, firewall technology, and state of the art SSL (Secure Sockets Layer) Encryption. You can thus rest assured that your information will be protected from unauthorized use. As a buyer, you can rely on Google to process your credit card payment and keep your personal data safe. You can select your preferred mode of payment during checkout and keep track of purchases you make. Google Checkout keeps credit card data safe and reimburses buyers for unauthorized transactions. Buyers can keep their email addresses confidential and choose to not receive email from merchants. Google Checkout is designed to make buyers feel more secure and to complete the buying process conveniently.

HOW THIS BENEFITS YOU

CONVENIENCE:
Millions of customers already have their information stored in their Google Checkout account. No need to re-enter payment or shipping information.

FAMILIARITY:
We provide you with a checkout experience which you’re already comfortable with.

TRUST:
Google Checkout offers buyer protection. Furthermore, your credit card information is NEVER shared with luckybaby.com

THE INFORMATION WE COLLECT:
In order to ship your order, we collect the following information: (a) Name (b) Address (c) Email address (d) Phone number.

Your information is used only to complete your order. We do not share this information with outside parties except to the extent necessary to complete your order. In the event that you provide information about someone else, that information will only be used to complete your order. The information we collect will not be distributed, sold, or rented.

We use return email addresses to answer the email we receive. These addresses are not used for any other purpose and are not shared with outside parties.

PRIVATE & SECURE BILLING

Your privacy is important to us. In order to ensure the integrity of your information, prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, you will be discreetly billed via Google Checkout. We can confidently guarantee your security because Google checkout offers you advanced encryption, firewall technology, and state of the art SSL (Secure Sockets Layer) Encryption. You can thus rest assured that your information will be protected from unauthorized use.

In addition, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. As such, your personal information will remain 100 percent secure. Your information is used only to complete your order. We do not share this information with outside parties except to the extent necessary to complete your order. In the event that you provide information about someone else, that information will only be used to complete your order. The information we collect will not be distributed, sold, or rented.

FAST SHIPPING

To ensure customer satisfaction, your order will be shipped within 24 hours after payment is confirmed. We do not ship on weekends and public holidays. Please also be aware that Lucky products are manufactured in Japan. It is our endeavor to keep ample stock to fulfill all orders promptly, but in the event that we are short of stock, we will inform you promptly of any delays.

Please notify us of any shortages or damaged merchandise within 48 hours of receipt.

No restrictions apply for APO/FPO and PO Box addresses.